MSR Arms offers to most locations in the contiguous United States, Hawaii and Alaska. Orders are usually shipped the next business day using USPS mail, UPS or FedEx. You will receive a tracking number by email within one business day after placing your order.
If you would like to specify a certain carrier, add expedited shipping, or to add insurance or signature requirement for your package, please notify us at the time of your order at firstname.lastname@example.org . Additional fees may apply.
If your package is lost or damaged as a result of the shipping company’s error we will refund all shipping charges. In any case the product’s value will only be refunded if you have requested insurance. Insurance claims are processed by the shipping company (courier).
Some couriers will not ship to Post Office boxes. If you have requested a P.O. Box as your shipping address we may contact you for a street address, which could delay processing and shipping of your order.
Some items (cleaning solvents, etc) cannot be shipped by air and could cause a delay in shipping while we process these items separately. Any items which are required by law to be shipped with Adult Signature Required will include an additional charge. We will notify you of any additional charges prior to fulfilling your order.